Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase of the courses, whether it may be from our education providers or through our own conducted instructor-led or self paced training.
Cancellation & Refunds:
Raise refund request within 30 days of purchase of course. We want you to be satisfied, so all courses purchased on Execourses.com can be refunded within 30 days. Money back is not guaranteed for courses not book under Execourses.com and subject to the cancellation policies of each education provider.
For Online Training:
Raise refund request within 30 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 50% content of an e-learning course or has attended Online Classrooms for more than 1 day. Also, in case user downloads the recording or E-Book for the course the money back guarantee will be void.
Execourses.com, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
In case Execourses.com cancels an event, 100% refund will be paid to the delegate.
If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
If a cancellation is done by a delegate within 7 days (or less) of the event, no refunds will be made.
Refund request can be initiated in two ways
From my orders section, by clicking on “Manage Bookings” against specific item of an order. This will work when item quantity is one.
In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website.
Refunds: Excess/Duplicate payment
Refund of the excess/duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.
Note: All refunds will be processed within 7-10 working days after the refund request is approved by Execourses.com.